Mental Health and Wellbeing Support
The health and well-being of our students is very important to us. With this in mind, Soundwell Academy works with and signposts to a number of organisations and agencies to offer support for students and families.
Sirona Care & Health (School Nurse)
School Nurse (Sirona) – Drop-in appointments available in school.
https://sirona-cic.org.uk/children-services/services/school-nursing-service/
ChatHealth
ChatHealth is a confidential, anonymous text messaging service for young people aged 11–19 across Bristol, North Somerset, and South Gloucestershire. It allows students to text a local School Nurse for advice on a wide range of physical and mental health issues.
Kooth for Young People
Kooth.com - Online confidential counselling service for young people.
CAMHS
Child and Adolescent Mental Health Services (CAMHS) are NHS-funded services that assess and treat children and young people (usually up to age 18) with moderate to severe emotional, behavioural, or mental health difficulties. They provide therapies, medication, and family support.
Access the Service - Referral through GP.
BDP (Horizons)
BDP - Horizons - Bristol Drugs Project - 0117 987 6000
https://www.horizonsbristol.co.uk/find-support/for-young-people
SARI – Stand Against Racism & Inequality
SARI is a service user/community-orientated agency that provides support and advice to victims of hate, and promotes equality and good relations between people with protected characteristics as defined by law.
To visit the SARI website click here.
General Enquiries 0117 942 0060
Report a hate crime 0117 942 0060
Social Services
Bristol
First Response - You can call First Response on 0117 9036444 for advice, guidance and signposting, and to request a family support worker if your family has multiple complex needs requiring intensive and co-ordinated support.
When our offices are closed and you have an urgent concern that cannot wait until the next working day, call the Emergency Duty Team on 01454 615 165.
Family Help - The new name for Families in Focus (Bristol)
North Team - 0117 3521499
East and Central Team - 0117 3576460
South Team - 0117 903777
Bath & North East Somerset
Call our Children’s Social Work Services on 01225 39 61 11 or 01225 47 79 29 (weekdays, 8.30am to 5pm, except Fridays when we're closed from 4.30pm)
Drop into the Keynsham One Stop Shop and ask for the duty children's social worker.
BATH & North East Somerset Safeguarding Partnership website:
Parents & Young people - Please click here for more information
South Gloucestershire
If you think you may need support, or you need to speak to someone about an issue or concern you are having with your child or family you can contact the Access and Response Team (ART). The ART team handle calls from the public, and will gather information about any concerns before assessing each case and determining the next appropriate steps.
You can contact the ART team on the following numbers:
01454 866000 ‐ Monday to Thursday 9am ‐ 5pm
01454 866000 ‐ Friday 9am ‐ 4.30pm
If you are concerned about the safety of a child, call the following numbers:
01454 866000 ‐ Monday to Thursday 9am ‐ 5pm
01454 866000 ‐ Friday 9am ‐ 4.30pm
01454 615165 ‐ Out of hours and at weekends
- All regions Emergency Duty Team - Evenings and Weekends - 01454 615165
SEND and You
Click here to take you to the SEND and You website
Click here to see a video explaining the SAY SENDIAS service